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Frequently asked questions
Sizes, made-to-measure, shipping and payment. Still have a question? We answer on WhatsApp.
Yes. Every boléro, jacket and caftan is cut, stitched and finished by hand by our artisans (maâlems) in the Marrakech Medina. The sfifa braid, the aakad silk buttons and the embroidery are all made by hand.
Absolutely. Our jackets come in sizes XS to XL and our caftans can be made in any colour and any size. Add your measurements or the colour you want in the order notes, or send them to us on WhatsApp. Tailoring usually takes 3 to 10 days depending on the piece.
Yes, we ship worldwide with DHL Express (usually 3–6 working days to Europe and North America). Choose “International shipping” at checkout and we will send you the exact shipping quote on WhatsApp before you pay.
In Morocco you can pay cash on delivery or at the boutique. For international orders we confirm everything on WhatsApp first, then send you a secure payment option (bank transfer or payment link).
Yes — we deliver to riads and hotels in Marrakech, and you can also try your piece in the boutique and have it adjusted on the spot.
Of course. Tap any “Order on WhatsApp” button and send us the product you like — we will answer with photos, videos and all the details.